Sales Associate-International Plaza in Tampa, Hillsborough County, Florida

Jobs Tampa, Hillsborough County, Florida

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Description

The Henri Bendel Sales Associate will take a proactive approach to capitalize and focus on incoming daily traffic within the store to maximize volume opportunities. As such, this role is responsible for ensuring a genuine, engaging and entertaining fun Bendel’s customer experience.

Role Responsibilities:

Drive Sales:

Meets or exceeds sales goals per hour and overall sales volume goals; Average Dollar Sales (ADS) Goals; and Units per Transactions (UPT) Goals

Introduces customers to Henri Bendel branded merchandise, and drives sales in this and all categories through cross-selling

Takes on sales goals with flexibility and passion

Collaborates with colleagues in order to introduce customers to other categories and build sales volume

Delivers Exceptional Customer Service:

Engages customers in a genuine manner that will differentiate the Bendel’s experience as one that is fun, unique and entertaining

Act as specialist in one merchandise category, but have general knowledge of multiple categories in order to cross-sell effectively

Remains continually aware of and develops knowledge on new items and their features and is keenly aware of beauty and fashion trends

Effectively uses CPS to capture customer and selling information

Handles returns and exchanges in a positive manner and makes every effort to convert the transaction to a sale

Maintains Prestige Brand Standards:

With the eye of the customer in mind, straightens up and fills in merchandise in selling area; cleans out fitting rooms; keeps work spaces neat, clean and orderly

Notifies Loss Prevention or maintenance associates immediately of safety risks or potential loss issues

Partners with Visual Merchandising to ensure new visual displays are maintained correctly

Fully Supports All Operating Behaviors:

Embraces change and supports new business directions in a positive and constructive manner

Represents the brand image well in terms of attire and professionalism

Follows all opening and closing procedures regularly and correctly (e.g. ensures register is ready for transactions as soon as the store opens)

Rings up sales under appropriate sales staff numbers

Keen awareness of and ability to follow loss prevention and general policies and procedures at all times

Attends product knowledge training sessions

NOTE: MAY PERFORM OTHER DUTIES AS ASSIGNED

Qualifications

Ability to speak another language (outside of English)***** very important

Must have experience with incentive based payment structure/sales driven******

At least one year of sales experience required, prestige brand experience preferred

Excellent interpersonal and communication skills

Knowledge of and passion for hottest fashion trends

Ability to understand what defines a brand

Education and Experience

At least one year of sales experience required, prestige brand experience preferred

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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